4min chapter

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What to do when customers say yes but VCs say no with Catherine Tabor from Sparkly

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CHAPTER

How to Scale a SaaS Business and Take Care of Customers

Zoom now has 17,000 locations and lots of customers. CEO: We've been able to scale this business and take care of our customers I mean we had 100% retention rate and customers last year so we didn't have anybody leave. He says he's very hands on with his team; they're a really cool group of people.

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