
Chris Maxwell - Inhouse vs agencies & the future of marketing operations - S5 Ep15
Champagne Strategy
00:00
The Disconnect Between Marketing Success and Business Impact
This chapter explores the disconnect between perceived marketing effectiveness and actual commercial outcomes, highlighting how clients may withhold success metrics to retain negotiation power. It emphasizes the need for transparent data sharing, particularly in-house agencies' superior ability to demonstrate measurable results compared to external agencies.
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