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Navigating Resilience Engineering
This chapter recounts a skiing trip incident highlighting family dynamics in outdoor sports, leading into a discussion about resilience engineering and human factors. The speakers share insights from their experiences, including key texts and lessons from other industries, particularly healthcare and aviation, to understand complex system failures. They emphasize the multifaceted nature of failures, the importance of learning from different fields, and the need for a broader acceptance of latent failures in technology systems.