4min chapter

Think Like an Owner cover image

Build Series EP.2: Upleveling as CEO with Rob Southern and James Bergeron - EP.243

Think Like an Owner

CHAPTER

Measuring Progress as a CEO: Balancing Quantitative and Qualitative Growth

This chapter explores the complexities of assessing a CEO's progress through both quantitative metrics and qualitative reflections on decision-making. It highlights the significance of self-reflection, executive feedback sessions, and board evaluations in tracking personal and professional growth.

00:00
Speaker 3
When you have this direct connection, can you innovate with the feedback loops that creators get? Because, you know, again, back in the day, people would just put content out there and they'd probably get feedback from random people they meet in the street or they get fan mail or something. But in this day and age, feedback, you know, can be so much more real time, so much richer in content and also meaning. And when you have that direct connection, there's probably a lot more you can do. Has there been any thought on what that could look like? We
Speaker 1
think about that a lot and we think about how do we allow people to feel sort of cause and effect. You don't want to go too far. You don't want to get, you know, you don't want people to be so sort of like metrics and feedback addicted that they're just sort of like hill climbing. You want people to do the things they think are good. But when people love your work, when people respond to it, when they come to subscribe to you, you know, the best kind of feedback is somebody comes and pays you $100. That's better than any like. You know, if people are finding the thing that you're making resonating enough that they come and they give you the email address, they decide to spend their time with you and they spend your money with you. I think that's like kind of the most powerful thing. And then those people are the people you want to disproportionately accept feedback from. The people who are your core base that are there for you, the deeply understanding care about you, like your work, that means something. If those people criticize your work, that might mean something interesting to you. So we try to make sure that we correctly expose those sort of relationships. And people on social side feel they have a much more direct and real time relationship with the people that subscribe to them.
Speaker 2
I don't know if you've read the book Sapiens, but it
Speaker 3
has this idea that like maybe hunter gatherers
Speaker 2
were actually
Speaker 3
like a better, more better lifestyle, better kind of happiness.
Speaker 2
But like I got your civilizations still took over because they could just make more babies and they could like go to war and always overcome hunter gatherers civilization.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode