It's been incredibly rewarding to work with a collection of people that every day come to work excited about a helping improves livesd. And so for other executives truning in, what advice would you give them for starting this type of transformation? Well, i think it starts with strategy. Everybody has to participate in order for it to be successful. A third piece of it, as i would say, is don't unersh to make the change management work that has to go on.
UNICEF USA implemented a technology strategy to create a consistent donor experience and put the supporter at the center of their operations. Their technology work meant that during a crisis like COVID, the nonprofit could quickly adapt their operations, workforce and donor relations. Andy Rhodes, CIO for UNICEF USA, shares details of their digital journey, how it has helped increase their social impact and tips for executives leading transformation efforts.