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Demystifying GPT and AI for lawyers with Mary O’Carroll and Cai GoGwilt

The Legal Ops Podcast

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The Impact of CLM on Adoption

I think that the adoption, my philosophy on adoption has always been about the use of experience and the value that you're offering to the user. And then if they can do that, is it a good experience, are they immediately able to say, wow, this is so much better than the old way I used to do it? If that value and that experience without training happens very quickly, it's walk up usable and you get it, then you don't have to worry about adoption and change management because people will want to use it. The challenge we've had with adoption in the past is that we were trying to shove really clunky tools onto our legal teams who didn't know how

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