Karen Frost-Arnold, "Who Should We Be Online?: A Social Epistemology for the Internet" (Oxford UP, 2023)
New Books in Philosophy
Understanding Commercial Content Moderation Online
The chapter sheds light on the challenging and disturbing work environment of commercial content moderators on social media platforms, such as Facebook, Twitter, and YouTube. It delves into the ethical and epistemic dilemmas these moderators face, highlighting the lack of adequate support and compensation. The discussion emphasizes the complex moral, ethical, and epistemic issues at play in content moderation, including the concept of 'epistemic dumping' and the exploitation of moderators in handling harmful content.
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