AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Exploring Self-Discovery and Empathy
This chapter introduces the 'who am I' reflective exercise aimed at personal growth through self-awareness and gratitude. It also emphasizes the significance of empathy in the workplace, drawing on insights from a study that can help leaders understand their team's emotional dynamics.
What's love got to do with it, as Tina Turner famously asked? Is there even a role for it in…the workplace? Turns out, yes, but let's be clear on what we mean by that! If you want to better resolve conflict, create inclusive cultures, and harmonize with upset customers to turn them into raving fans, this episode is for you!
Today, Chloé Valdary and I have a delicious discussion about the three principles of the Theory of Enchantment and how they apply to your workplace. We talk about the first step you can take to express gratitude for both your strengths and weaknesses and how this opens you up to better interactions and more understanding. We discuss what love at work looks like, why it's not the same as romantic love, and how it creates a healthier, higher performing, and inclusive workplace. Chloé shares what prejudice actually means and how we can combat it to create better customer experiences and inclusive workplace cultures. Finally, we debunk the myth of the know-it-all leader or expert and why constant curiosity opens you up to more learning and better results.
To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com
Key Takeaways:
""If we can remind people that they matter in every interaction that we engage in, whether it's in the business context or not, that makes an impression. That is the kind of transcendent experience that speaks to what I mean by the word ‘enchantment’." — Chloé Valdary
Episode References:
From Our Partner:
SparkEffect partners with organizations to unlock the full potential of their greatest
asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.
Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.
About Chloé Valdary, Founder, Theory of Enchantment
Chloé Valdary is the founder of the Theory of Enchantment, a New York-based DEI organization that fights against racism and bigotry by teaching love. Theory of Enchantment has trained businesses and orgs across many industries, including tech companies, hospitals, schools, and more. If you’re interested in bringing Theory of Enchantment to your business, contact the org at info@theoryofenchantment.com. If you are an individual seeking daily practice, check out enchanteddojo.com.
Connect with Chloé:
Theory of Enchantment: theoryofenchantment.com
LinkedIn: linkedin.com/in/chloe-valdary-92426565
Facebook: facebook.com/theoryofenchantment
Instagram: instagram.com/cvaldary
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria and her work: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
X: @redslice
Facebook: Red Slice
Threads: @redslicemaria
Listen to all your favourite podcasts with AI-powered features
Listen to the best highlights from the podcasts you love and dive into the full episode
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
Listen to all your favourite podcasts with AI-powered features
Listen to the best highlights from the podcasts you love and dive into the full episode