Navigating Employee Performance and Cultural Fit in Dental Practices

In this episode of Dental Unfiltered, Matt Brown and Andrew Vallo dive into the topic of sales in dentistry. They stress that every dental professional is involved in sales, as establishing trust with anxious patients is key to success. The discussion touches on the importance of tracking treatment acceptance, managing team performance, and fostering strong communication between doctors and patients. They also explore the value of having skilled treatment coordinators and the need for effective sales talent to drive better patient outcomes and revenue growth. The episode wraps up with insights on recruiting, developing a dedicated sales team, and evaluating talent to enhance practice success.