2min chapter

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Ep 193: ‘A Bit Of A Nothingburger’: Joshua Browder Speaks To The DoNotPay Controversy

LawNext

CHAPTER

Do You See Yourself as a Rpa or a Robot in Your Messaging?

We're like our PA for the consumers and all the areas that they're held back having to sign these forms just to cancel their gym membership. The marketing is is really important for average people consumers love it we've tested it we've been doing this for years lawyers don't like it but they're not the people we serve right uh so how do you want people to understand what your company's mission is? What are some of the ways in which AI can be used on a day-to-day basis, or as part of an overall customer service strategy?" We have no plans to change our messaging um i think the reason we're changing what we're doing is it's truly just distraction

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