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S21E5 -Excelling operationally

unbillable hours - a podcast about better professional services marketing

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The Importance of Time Delay Measurements in Lean Six Sigma

I wanted to ask other, any other areas where sort of lean six sigma ish measurements stuff, what makes sense from an operational access perspective? Like, for example, I could track the process inputs, right? In your case, you said, publish this article, which was good. But just let it as the opportunity. So instead of being too concerned with measuring the returns, maybe I should have measurements that say, do we put out a good,. Do we put out an article? I don't know, every other week or once the quarter or whatever. Is there any? Okay. That's a great question. Sorry. You know, fans are better than customers. Yeah

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