UPI's New Feature: Opportunities and Challenges in Digital Transactions

What really makes UPI successful? The number of transactions. In FY2024, for example, more than 130 billion transactions were carried out through UPI. But it's not enough. UPI needs more and more to the point where now it has become a transaction-hungry monster. And NPCI National Payments Corporation of India (NPCI), government body that runs UPI has to constantly come up with ways to feed this ever-hungry monster.

Its latest offering is delegated payments. Earlier this month, Reserve Bank of India Governor, Shaktikanta Das, announced that non-UPI users, like elderly people or teenagers or anyone who does not have a way to transact via UPI, can use another UPI user’s account and spend through it.

While many payments platforms are excited about this new feature, there are some serious issues that may become roadblocks later.

Tune in to find out.