From Scrappy to Scale: Lessons From High-Growth Startups by Meetup VP of Product
The Product Podcast
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Building a High Quality Feedback Loop
Litoat's founder was so customer obsessed that he signed every email as Chloe. He wrote his personal phone number on every box of Litoat in the early days. If you want to make sure you're solving the right problem, experiment with new ways of making sure your customers feel seen and heard.
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