Freddie Mac’s Sudamys Alfonso on the rising cost to originate mortgage loans
HousingWire Daily
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Digital Transformation Strategies in Lending
The chapter explores tactics for lenders to encourage the adoption of digital tools by employees and customers through clear communication, training, feedback mechanisms, and incentives. It delves into the importance of user-friendly technologies in mortgage origination, highlighting trends like automation, platform integration, and a focus on enhancing customer experience through mobile-first approaches and personalized communication.
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