How to Be a Transactional Leader

I think we don't have enough humanity in the way we work together a lot of the time. I love the New Zealand All Blacks rugby team is that they have no rules there are no rules on their culture if you're looking for a rule book you're going to be sadly out of luck but what they do has built an archetype of what it is to be an all-black athlete. We talk one game and then we allow behavior which is inconsistent with it just to live, he says. That's not in any way going to create an inspirational environment so we've all got an obligation.