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EP 71: TJ Parker (Founder, PillPack) on Selling to Amazon for $1B and Going to War with Big Pharma

The Logan Bartlett Show

CHAPTER

The Impact of PUBEC on the Customer's Life

PUBEC went to war with their customers. Tens of thousands got something like so you had tens of thousands of people that were dependent on you for their medicine yeah and you said hey we're going to go publicly to war these guys aren't responding to us  and so you started FixFarmacy.com yepSo you did this because you couldn't get them to respondYeah we did because we couldn't get any engagement so you put it stuff in our shoes like in two weeks we're gonna have whatever the number was called 10,000 customers that today are relying on our product and then tomorrow just can't use it period.

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