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Is There a Timer in Triage?
The idea is like, Hey, you said hotels. What do you want to get into? And unlike in triage where the question is, what do you need, this is actually about opening up space for a conversation. The way you'd prompt it might be a little bit more open ended. If there's a natural pause in conversation, I'll be like, okay, we're over five minutes on this one. Again, can I get a fist to five? So like show of hands, a fist or a zero is like, please kill me. Can you move on? No more."