Organizational Design with Jessica Zwaan
Opsy
Building Employee Experience and COO Responsibilities
The chapter discusses the importance of building employee experience in a remote video API business, focusing on the role of a COO in enhancing product quality. It explores the diverse responsibilities of COOs, from managing legal issues to guiding teams towards quarterly goals. Additionally, it addresses the calming nature of finance functions, emphasizing the significance of understanding financial terms and overcoming challenges in managing finance within organizations.
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