The Psychology of Human Denial

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CNN's John Sutter talks with Azaem Barfi about the psychology of human denial. He says we depend on other people noticing and responding as if something is wrong. The importance of those top-down government actions where it's say, "Let's all shelter in place" Also important to pay attention to horizontal communication that we're having with our friends and family," he says.

We agree more than we think we do, but tech platforms distort our perceptions by amplifying the loudest, angriest and most dismissive voices online. In reality, they’re just a noisy faction. This Earth Day we ask Anthony Leiserowitz, Director of the Yale Program on Climate Change Communication, how he shifts public opinion on climate change. We’ll see how tech platforms could amplify voices of solidarity within our own communities. More importantly, we’ll see how they could empower 2 billion people to act in the face of global threats.