The Five Dysfunctions of a Team
What You Will Learn
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The Importance of Trust in Conflict
Tension that's been bubbling up inside and people keep it to themselves is bad conflict. The better conflict is when there is trust and you're doing it not in an emotional way, just in an objective way saying here are all the problems that we're working through. If everybody's got the relationships and the trust to be able to work together, that regular, lower-level conflict can be very productive.
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