How a Crisis Resource Management failure led to a full-blown medical emergency.
It is estimated that 70% of avoidable deaths in healthcare involve a breakdown of the principles of CRM.
Crisis resource management, involves seven crucial steps:
- Know your environment
- Anticipate and plan
- Take a leadership role
- Communicate effectively
- Call for help early enough
- Allocate attention wisely, use all information
- Distribute workload, use all available resources
Unfortunately, a failure in adhering to the 7 principles of CRM lead to serious complications for the birth of Tamara & Garry Hills’s son.
We hear from Tamara and Garry as they explain the human and systemic factors that ultimately led to a full-blown medical emergency.
A lack of situation awareness, combined with poor communication, unfortunately led to Christopher Hills suffering a severe brain injury. This likely occurred during the 17 minutes of terminal Bradycardia.
Tamara, Garry and Christopher bravely share their story to inspire healthcare workers to embrace crisis resource management.
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