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#127: Rich Jordan - A Masterclass in Buying, Leading, & Operating a SMB Service Business

The Fort

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Incentives for Technicians and Service Managers

The ERP system allows plumbers to see what the problem is and they can eat immediately go yep this is the cost. We have like a, like almost like a menu where the plumbers can like kind of click through categories very like intuitive. What are some of the everybody responds well to incentives? Have you implemented any incentives for technicians for service managers to where they can do better as the business does better?" Big time, this has been this has been a big push for me and it's something that I wanted to roll out quickly," he said.

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