Do Breaches Happen Because the Tool Fails, or the Tool Was Poorly Configured?
Defense in Depth
Misaligned Expectations in Cybersecurity Products
This chapter explores the issue of misaligned expectations between vendors and buyers in cybersecurity products, highlighting the struggle for accurate assessment and communication of product capabilities. The example of a cloud access security broker (CASB) is used to illustrate inflated customer expectations versus reality.
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