3min chapter

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LIFTS Episode 38 - The Retention Guru | Gymtimitation & Psychological Triggers at work in the Gym

Escape Your Limits

CHAPTER

The Importance of Empathy in Fitness Business Strategies

This chapter explores the importance of empathy within the fitness industry, highlighting how businesses often neglect it. It advocates for shifting from a sales-driven mentality to a member-centric approach that prioritizes long-term satisfaction and retention.

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