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Can We Design for Flexibility?
"I think that that is a lesson that all of us can actually apply to our job," he says. "Can we like, do something now that doesn't tie our hands and don't paint us into a corner so that we can change it later" At Amazon, one of the things that the managers do when they make decisions is they say, is this a decision that's reversible or not reversible? And if it's a reversible decision, then they say, okay, just do it whatever."