2min chapter

Masters of Scale cover image

Rapid Response: Cultivate loyalty at every level, with Chewy’s Sumit Singh and former Exos CEO Sarah Robb O’Hagan

Masters of Scale

CHAPTER

Navigating Growth and Cultivating Loyalty in Business

This chapter explores the expansion journey of Better Booch, detailing the founders' struggles with scaling their operations after early success. It emphasizes the significance of loyalty within teams and investors, alongside strategies for leaders to instill company values in their organizations.

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