3min chapter

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113. Julien Lescure: Product Coach and Investor.

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CHAPTER

UX Researchers - What Are the Blockers of Collaboration?

A lot of companies are scared of talking too much to their clients. Not every research can be done autonomously like it's a real job, but there is some simple thing that can be done and you can train people. So many companies especially in B2B we have the buyer and we have the user. There are different people and you don't have access to all of them. And actually what happens most of the time is that you enhance business. It's getting better because you're getting closer relationship with your customers.

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