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Vlad Tenev (Robinhood) - Weathering a Storm

Entrepreneurial Thought Leaders (ETL)

CHAPTER

Is Your Customer a Customer?

The idea that your customer is a who you generate revenue from is a little bit misplaced. Our customers are our end users, and we're not going to be anything without them. The analogy of any anyone you generate revenue from a becomes a customer kind of breaks down when you think about visa for example.

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