The Pandemic - What Do You Do When a Billion Dollars of Reservations Are Needed?

Conan O'Brien: When the pandemic hit, we had customers cancel over one billion dollars of reservations. We refunded all stays related to the pandamic where people need tho cancellation, can travel. But then this caut has a huge a short fall with our host and we're bleeding cash. This was an ominous sign, but conna, we lived through it. And i think there may be the most fundamental change that i see in our world that's going to happen," he says....