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The Edge Case, Is This Really an End of One?
Taylor: Most of the books that came before were either written from the perspective of one company or one culture. He says Fred's book brings all that together to say like, here's a way of thinking and a theory that gives you a mental model. Taylor: Less than 1% of all companies in the world even have language to talk about what the hell we're talking about,. much less actually do it.