Jack Welch was the iconic CEO for everybody around. His theories, what was the theory? It was the sigma. Six sigma, which he of course copied from Motorola and his friend Larry Bossidy,. He decided to bring it into GE to try to accept some flaws in like your baggage handling when you go to travel with like the bag doesn't show up. So that is something that he really drove home and rewarded people at GE for becoming experts in that.
Guest host William D. Cohan joins Kara to discuss the latest developments in the Twitter saga: banned accounts will return! Apple could ban Twitter from the App Store! Elon drinks caffeine-free Diet Coke?! Also, protests in China could disrupt Apple. Friend of Pivot Anand Giridharadas joins to discuss his latest book, "The Persuaders," and how clear, concise messaging could help save democracy.
Suggested reading:
"Power Failure: The Rise and Fall of an American Icon" by @williamcohan
"The Persuaders: At the Front Lines of the Fight for Hearts, Minds, and Democracy" by Anand Giridharadas. You can follow Anand at @anandwrites.
Send us your questions! Call 855-51-PIVOT or go to nymag.com/pivot.
Learn more about your ad choices. Visit podcastchoices.com/adchoices