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People vs Algorithms

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Navigating Organizational Changes in Media Companies

The chapter explores the challenges faced by traditional media organizations like The Wall Street Journal and The Washington Post in enacting changes with new leadership, labor pressures, digital transformations, and content strategies. It delves into creating distinct newsrooms for different audiences, adapting to changing media landscapes, focusing on service journalism, and the significance of interactivity in news products. The conversation also touches on the importance of product reinvention, flexible payment options for readers, and concerns surrounding unions hindering necessary changes in media organizations.

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