Advice: Communicate to Educate Landlords

Are letting agents undervaluing themselves? Cheap fees are on the rise, but at what cost to the industry? In this episode, Cornwall property expert Sophie Lang explains how fee cutting and online platforms like OpenRent are impacting agents, landlords, and the market. She reveals why full service agents are often undervalued, how better communication can retain clients, and practical steps to prove worth while protecting profitability.