Salesforce has been at the epicenter of several tectonic shifts in tech over the 25 years of its history. The company, and its CEO and founder Marc Benioff, rightly anticipated that rapid advancements in computing power and bandwidth would usher in a new era of work-from-anywhere technology built on cloud computing. Today, Salesforce, and its powerful suite of software tools have become among the most ubiquitous for business at large. The company’s next big bet is called Agentforce, making it easier for customers to set up agentic AI tools to increase business efficiency. On this special bonus episode of Leadership Next, Diane speaks to Benioff about the new era of AI agents, his leadership mentors, and how San Francisco, his hometown, has shaped Salesforce’s values.
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