Neshila: For me, even this concept of scheduled send, which you felt like I was pushing on you. She says she's benefited from having partners like Sheila and Helen who are willing to tell me stuff I need to hear that I might not like. "I don't have all the answers" is one of the things we talk about in the book, Neshila says. We're happy to respond if you want to learn more directly from us over LinkedIn or Twitter.

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