Challenges in Tech Service Standards and Historical Insights

This week on Jake & JZ, we talked about:

• Advantages of remote vs IRL work for startup teams
• Character Labs, our sprint program for pre-seed founders
• Why some founders feel anxious when they aren’t writing code
• Our first exit of a Character portfolio company (Reclaim was acquired by Dropbox)
• The ongoing quest for a distraction-free phone (Jake ordered the Lightphone III)
• The story of Nintendo on the Acquired podcast
• Bit Timer, a nice timer for iPhone
• And much more

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Chapters
00:00 Jake’s Sketchy Business Expense
06:39 Introducing This Podcast
08:10 Character Labs
10:24 Even More About Character Labs
22:11 The First GPU? Maybe?
23:17 In-Person is Special
25:38 Geographic Memory
36:25 Dropbox Buys Reclaim
40:18 How We Invested In Reclaim
42:11 That One Really Long Taylor Swift Song
42:35 Reclaim’s Multiplayer Sprint
43:35 Sort of a Magic Recipe
44:06 JZ Needs a Decent Timer App
49:46 $17 Per Week?!
51:56 Jake Talks About Nintendo For A Long Time