How to Increase Upsells and Value for Your Business

Every order Brooks carries with it a certain ratio of support emails and phone calls that are going to come in. The big thing is if you don't have it right now, get something in place because when you do it, your business will grow. If the order gets too small, we just can't guarantee that any longer. There's a quality life aspect to this too. Would you rather operate a $1 million business that serves 2,000 customers a year or would yourather operate a million-dollar business that serves 1,000 customers every time? Yeah, 1,000 customer every time.