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INFLUENCE (ROBERT B. CIALDINI) - Listening books

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CHAPTER

The Power of Psychological Tactics in Sales

This chapter examines the psychological strategies used in sales, emphasizing commitment and urgency through tactics like scarcity and deadlines. It illustrates the impact of these strategies on consumer behavior, demonstrated through personal anecdotes and examples across various industries. The discussion also explores psychological reactance, showing how limitations or restrictions can intensify desires and influence decision-making.

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