As knowledge workers, we need to think well to solve important problems. Asking the right questions is how we find root causes for problems versus superficial ones.

The "5 Whys" is a powerful interrogative process for asking better questions. What is the 5 Whys process? That's a great question! 

Show Notes

• Overview article on The 5 Why's (blog post)
• Mental Models explained (blog post)
• Lawyers As Knowledge Workers (blog post)
• The Power of A System, by John Fisher 
• Email Newsletter Marketing course (referenced in episode)
• Co-Pilot Coaching program (referenced in episode)

General Resources

• The 80/20 Principle (my email newsletter)
• The 5 Pillars of a Tech-Powered Law Practice
• The Inner Circle (an online community for law firm owners)

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