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Laura Coates Live
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The Future of Chatbots
Elana: Consumers want the real stuff they want good answers we're not going to settle for having search engines or chatbots give us false information if we know it's false this case clearly this weight loss consultant tweeted about it because she knew that this was not good information can you guys believe that we might be talking to chatbot not know it i mean what does that even sound like? Elana: The call service industry is a twenty five billion dollar industry so when you need to call your airline or your local store or grosser or anything to get customer service you would for a long time be dispatched to somebody typically it would be somebody overseas who would help you with your services ai can
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