Human Performance Is the Single Most Vital Elements of Modern Business Success

Human performance is the single most vital element of modern business success. But humans don't have a simple switch to turn that part on while turning off the ineffective, counter productive human parts which are emotionalration, tired and scared. It's my experience that we ignore this challenge to human performance in the work place. We try our best to exclude individuals whose reactivity is so problematic that they harm the business more than they contribute to it. In reality, these people couldn't control their emotional reactivity - not a personality trait any more than lacking eye hand coordination and repeatedly failing to catch a baseball is.