Behind the Brand with Bryan Elliott cover image

THE ONE THING | Seth Godin: This is Marketing

Behind the Brand with Bryan Elliott

CHAPTER

Empathy-Driven Marketing: Beyond Demographics

This chapter emphasizes the transition from demographic to psychographic marketing, advocating for a deeper understanding of customer beliefs and narratives. It discusses the importance of empathy and connection in creating meaningful marketing strategies, illustrating this through examples of mission-driven companies. The chapter also highlights the need for authenticity and personal connection in branding, showcasing how successful brands align their values with those of their customers.

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