This chapter explores the unique characteristics of millennials, such as their need for feedback, virtual connections, teamwork, diversity, and independence, and the challenges leaders face in meeting these needs. It discusses Millennials' different approach to knowledge in the workplace, the tension between tradition and innovation, the importance of proactive conflict resolution, and the impact of generational differences on employee engagement. The conversation also offers advice for leaders on engaging and motivating younger employees by tapping into their sense of purpose and providing a healthy level of challenge.

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