The Warehouse Management Playbook

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A lot of it is based off of like just data of the products that we've shipped out a lot of metrics around efficiencies and where things should be in the warehouse and how they should be set up. i would say like 60 percent of it is our internal data and then uh 40 percent is probably like in industry kind of you know best practices. We do a really good job of capturing data of what happens in the fulfillment center and drawing conclusions and that's still evolving but i would say about 80 percent there of it being consistent for for what happens every day.

In Episode #138, we explore building and scaling a fulfillment business with handcrafted algorithms. We’re joined by Jivko Bojinov, ShipBob’s Co-Founder. We cover the challenges of a fulfillment business, ShipBob’s custom warehouse algorithms, and the importance of transparency with staff and customers alike.

“Ultimately, transparency to your customers is extremely important, no matter how difficult it is to display.” — Jivko Bojinov

EPISODE GUIDE (LINKS, QUOTES, NOTES, AND BOOKS MENTIONED)

https://www.danielscrivner.com/notes/shipbob-jivko-bojinov

FULL TEXT TRANSCRIPT

https://www.danielscrivner.com/notes/shipbob-jivko-bojinov-transcript

CHAPTERS

This episode is our definitive guide to building and scaling a fulfillment business with handcrafted algorithms. In it we cover:

(00:00:00) – Introduction
(00:01:40) – The origin and scaling of ShipBob
(00:06:38) – Meeting customers at their pain points
(00:10:56) – The challenges of a fulfillment business
(00:15:04) – Expanding from ShipBob warehouses to partner locations
(00:24:28) – Custom software for scaling ShipBob
(00:33:18) – ShipBob’s algorithms for stowing, picking, and packaging
(00:43:06) – Strategic projects within the fulfillment space
(00:51:53) – The importance of transparency with staff customers alike

ABOUT SHIPBOB

Jivko Bojinov played professional tennis before co-founding ShipBob with Dhruv Saxena and Divey Gulati in 2014. Jivko is currently the Senior Vice President of Strategic Projects at ShipBob. And over the last eight years, he's led the development and launch of almost every major strategic initiative at ShipBob, from their transition from owning their own fulfillment centers, to developing an asset like partner network of fulfillment centers, to the launch of affordable two day shipping for all of ShipBob's customers.

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