6min chapter

Unsupervised Learning cover image

EP 52: Marc Benioff Responds to Satya and Unpacks the Agentic Era

Unsupervised Learning

CHAPTER

Intro

This chapter delves into how artificial intelligence is revolutionizing customer relationship management, focusing on the transition from traditional software to innovative digital labor solutions. It highlights the implications of emerging technologies like generative AI and the AgentForce platform for future customer interactions.

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