15min chapter

Rocketship.fm cover image

Delight: Building Emotional Connections in Products with Nesrine Changuel

Rocketship.fm

CHAPTER

Emotional Connections in Product Management

This chapter explores the critical role of emotional connections in user engagement and product loyalty. The speaker emphasizes the need for product managers to address both functional and emotional needs, drawing on experiences from successful tech products. Through the introduction of the Delight Grid framework and actionable insights, it highlights how emotional engagement not only enhances user satisfaction but also drives recommendations and revenue.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode