Rocketship.fm cover image

Delight: Building Emotional Connections in Products with Nesrine Changuel

Rocketship.fm

00:00

Emotional Connections in Product Management

This chapter explores the critical role of emotional connections in user engagement and product loyalty. The speaker emphasizes the need for product managers to address both functional and emotional needs, drawing on experiences from successful tech products. Through the introduction of the Delight Grid framework and actionable insights, it highlights how emotional engagement not only enhances user satisfaction but also drives recommendations and revenue.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app