5 Tips on How to Be a Good Emotional Leader by former Nokia PM
The Product Podcast
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Is Your Customer Experience a Good Idea?
Jeshe: As a product lead, it's up to you to explain to your team what the customer experience is right now. He says if he judged his project manager on how empathetically they would have failed because he didn't give them an opportunity to really feel it. "There's no such thing as a bad idea," Jeshe adds.
Play episode from 36:44
Transcript
