CNN's John Sutter and his co-hosts have come up with an idea for a new type of company or industry. They want it to be like the DMV, where employees would interact with customers in real time. But they don't know if California Department of Motor Vehicles would approve their ideas.
Little things change culture. This week, Pat, Tracy, Beau and Matt talk about the popsicle hotline, a jar of jellybeans, and the DMV.