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Benjamin J. Shestakofsky on How Venture Capital Shapes Work, Innovation, and Inequality
New Books in Finance
Navigating Operations in Customer Support Management
This chapter delves into the pivotal role of an operations manager in customer support, focusing on the coordination between teams in the Philippines and Las Vegas. It emphasizes the challenges and strategies for managing communication and information flow in a remote work setting.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode