Kao: Having empathy and caring about, you know, not just the functional job, but the emotional job, it makes all the difference in the world. "I really don't see empathy as something that you practice," Kao says of her design superpower. 'That is a result of patience and perseverance'
KaL MichaeL teaches us that empathy is less of something we practice and more of a result of patience and perseverance. He challenges us to remain humble enough to know that we do not know everything, and what we don’t know will always far surpass what we do know. He also encourages us to own […]